Privacy Policy

Effective Date: December 1, 2025 | Last Updated: December 16, 2025 | Version 2.0

1. Information We Collect

2. How We Use Your Information

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send notifications about opportunities, line movements, and game alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

3. Information Sharing

We may share information only in these limited circumstances:

• Service Providers: Third parties who perform services on our behalf (payment processing, analytics, hosting). These providers are contractually obligated to protect your information.
• Legal Requirements: If required by law, subpoena, or government request, or to protect our rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
• With Your Consent: For other purposes with your explicit consent.

4. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data in transit
• Encryption of sensitive data at rest
• Secure password hashing (bcrypt)
• Regular security assessments and penetration testing
• Access controls and authentication protocols
• Monitoring for unauthorized access attempts

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information as follows:

• Active Accounts: Data retained while your account is active
• After Deletion: Personal data deleted within 30 days of account deletion
• Anonymized Data: May be retained for analytics purposes
• Financial Records: Kept as required by law (typically 7 years)
• Backup Systems: May retain data for up to 90 days

6. Your Rights and Choices

Depending on your jurisdiction, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("Right to be Forgotten")
• Portability: Receive your data in a portable, machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing
• Opt-Out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact privacy@betongoat.com. We respond within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and keep you logged in (essential cookies)
• Remember your preferences (functional cookies)
• Analyze usage patterns (analytics cookies)
• Improve our Service

You can control cookies through your browser settings. Disabling essential cookies may affect functionality.

8. Children's Privacy

BetOnGOAT is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children under 18. If we learn we have collected data from a child under 18, we will delete it promptly. If you believe a child has provided us information, please contact us immediately at privacy@betongoat.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable law, including:

• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules where applicable
• Privacy Shield certification (where still recognized)

10. California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: What personal information is collected, used, and disclosed
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information
• Right to Non-Discrimination: Equal service regardless of exercising privacy rights

We do NOT sell personal information as defined by the CCPA.

To exercise your CCPA rights, contact privacy@betongoat.com or call our toll-free number.

11. European Users (GDPR)

For users in the European Economic Area (EEA), UK, and Switzerland:

• Legal Basis: We process data based on: (a) your consent, (b) contract performance, (c) legal obligations, or (d) legitimate interests
• Data Controller: BetOnGOAT is the data controller for your personal information
• DPO: Contact our Data Protection Officer at dpo@betongoat.com
• Supervisory Authority: You have the right to lodge a complaint with your local data protection authority

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the new policy on our website with a new "Last Updated" date
• Sending an email notification for significant changes
• In-app notification

Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Information

We will respond to all legitimate requests within 30 days.